Back to All Partners 8×8 INVITE Networks is an authorized 8×8 partner, delivering cloud communications, unified communications as a service (UCaaS), and contact center as a service (CCaaS) solutions for enterprise and mid-market organizations in Salt Lake City, Phoenix, and the greater Mountain West. INVITE handles 8×8 licensing, deployment, number porting, integrations, and ongoing platform management — so organizations get a fully operational cloud communications environment without needing in-house 8×8 expertise. TL;DR: INVITE Networks deploys and manages 8×8 cloud phone systems, UCaaS, and contact center solutions for organizations in Salt Lake City, Phoenix, and the greater Mountain West replacing legacy PBX or on-premises communication infrastructure. INVITE manages the full engagement — number porting, hardware provisioning, CRM integration, user training, and day-to-day administration — as part of its managed services practice. This page is for IT directors and operations leaders evaluating an 8×8 partner who can own the deployment and ongoing management of their cloud communications platform. What does INVITE Networks deliver as an 8×8 partner? INVITE Networks provides 8×8 implementation, integration, and managed services across the 8×8 platform suite. As an authorized 8×8 partner, INVITE designs cloud communication architectures that replace legacy PBX and on-premises phone systems with 8×8’s cloud-native UCaaS and CCaaS platform — consolidating voice, video, messaging, and contact center capabilities into a single managed environment. INVITE handles 8×8 licensing procurement, ensuring clients get the right license tier and seat mix for their use case without overpaying for unused features. Beyond deployment, INVITE’s managed services practice covers 8×8 administration: user provisioning and de-provisioning, call routing and auto-attendant updates, integration maintenance with CRM platforms, and platform health monitoring. Organizations working with INVITE don’t need a dedicated 8×8 administrator — INVITE’s team serves as the ongoing operations resource, integrated into its broader managed services practice. Why do Salt Lake City, Phoenix, and Mountain West organizations choose INVITE for 8×8 cloud communications? Moving off a legacy PBX to cloud communications is a high-visibility project — it touches every employee and every customer call. Organizations in Salt Lake City, Phoenix, and the greater Mountain West choose INVITE because INVITE brings end-to-end project ownership: site surveys for hardware needs, number porting coordination with carriers, configuration of call flows and auto-attendants, and go-live support to ensure the cutover is clean. INVITE doesn’t just configure the platform — it manages the transition risk. INVITE’s 8×8 engagements cover the complete migration from legacy call managers: number porting, department-specific auto-attendants and hunt groups, Salesforce CTI integration via the native connector, and employee onboarding. Cutovers are scheduled to avoid business-hours disruption, and INVITE handles ongoing administrative changes — new hires, call flows, seasonal routing — through its managed services program. How does INVITE manage 8×8 as part of its managed services? INVITE’s 8×8 managed service covers the full operational lifecycle of the platform after go-live. INVITE handles user lifecycle management (adds, moves, changes, and deletions), call routing and IVR flow updates, 8×8 firmware updates for desk phones and conference room devices, and integration maintenance with Salesforce, Microsoft Teams, and other business applications. INVITE monitors platform health and call quality metrics, flagging degradation before it affects end users. For organizations with security and compliance requirements, INVITE configures 8×8’s call recording and archiving features to meet retention and regulatory requirements, and includes 8×8 platform access controls in periodic security reviews. INVITE also supports 8×8 Contact Center (CCaaS) administration for clients who use 8×8 for customer-facing operations — managing agent queues, IVR flows, and reporting dashboards as part of the managed engagement. What 8×8 products does INVITE deploy and manage? INVITE deploys and manages the core 8×8 platform portfolio. Primary products include 8×8 X Series (UCaaS — cloud phone, video, and team messaging for business users), 8×8 Contact Center (CCaaS — inbound and outbound contact center with IVR, queuing, and reporting), 8×8 Work (the desktop and mobile client for end users), 8×8 Meetings (video conferencing integrated with the UCaaS platform), and 8×8 Analytics for reporting on call volumes, queue performance, and quality of service metrics. INVITE also provisions and manages compatible desk phones (Poly, Yealink) and conference room hardware for clients who need physical endpoints alongside the cloud platform. Looking for an 8×8 partner who manages the platform, not just sells licenses? Contact INVITE to discuss an 8×8 engagement for your organization. Frequently Asked Questions: 8×8 Cloud Communications Is INVITE Networks an authorized 8×8 partner? Yes. INVITE Networks is an authorized 8×8 partner with experience deploying 8×8 UCaaS and CCaaS solutions for mid-market and enterprise clients in Utah and Arizona. INVITE procures 8×8 licensing directly and delivers implementation, integration, and ongoing managed services under a single engagement. Can INVITE manage our 8×8 environment if we don’t have internal communications IT staff? Yes — that’s the typical engagement model. Most organizations don’t have a dedicated UCaaS administrator. INVITE’s managed services team handles all day-to-day 8×8 administration: user changes, routing updates, integration maintenance, and device management. Your internal team submits change requests; INVITE executes them and maintains the platform. How does INVITE integrate 8×8 with our CRM or Microsoft Teams? INVITE uses 8×8’s native integrations — including the Salesforce CTI connector, Microsoft Teams Direct Routing integration, and ServiceNow connector — to link 8×8 with your existing business applications. Integration scope is defined during the discovery phase and maintained by INVITE as part of ongoing managed services, including updates when 8×8 or third-party APIs change. How long does an 8×8 deployment typically take with INVITE? A standard 8×8 UCaaS deployment for a mid-market organization (50–200 users) typically takes 6–10 weeks, covering discovery, number porting (which has carrier-side lead times of 2–4 weeks), configuration, testing, and go-live. Contact center deployments may take longer depending on IVR complexity. INVITE scopes timelines accurately upfront so clients can plan change windows and end-user communication accordingly.
