Back to All Partners DIALPAD INVITE Networks is an authorized Dialpad partner delivering cloud communications, UCaaS, and AI-powered contact center solutions for enterprise and mid-market organizations in Salt Lake City, Phoenix, and the greater Mountain West. INVITE handles Dialpad licensing, deployment, number porting, integration with Microsoft Teams and CRM platforms, and ongoing managed services — so your team gets modern cloud communications without the complexity of self-managing the platform. TL;DR: INVITE Networks deploys and manages Dialpad’s cloud phone, UCaaS, and AI contact center platform for organizations in Salt Lake City, Phoenix, and the greater Mountain West replacing legacy PBX systems or consolidating communications on a single AI-native platform. INVITE is an authorized Dialpad partner with hands-on experience across Dialpad Talk, Dialpad Meetings, and Dialpad Ai Contact Center. This page is for IT directors and operations leaders evaluating a Dialpad partner who can own the deployment, number migration, and ongoing platform management. What does INVITE Networks deliver as a Dialpad partner? Dialpad is an AI-native cloud communications platform that unifies business phone, video meetings, messaging, and contact center capabilities on a single platform. Unlike legacy UCaaS platforms, Dialpad builds real-time AI transcription, sentiment analysis, and coaching directly into every call and meeting — giving managers and agents instant access to conversation intelligence without third-party add-ons. INVITE Networks delivers Dialpad as part of its managed services portfolio. This includes licensing consultation, number porting project management, Dialpad Talk and Ai Contact Center deployment, integration with Salesforce, HubSpot, and Microsoft Teams, and ongoing administration of users, policies, and call flows. Organizations working with INVITE don’t manage Dialpad independently — INVITE handles day-to-day administration and serves as the primary point of contact for support and platform changes. Why do Salt Lake City, Phoenix, and Mountain West organizations choose INVITE for Dialpad? Organizations in Salt Lake City, Phoenix, and the greater Mountain West choose INVITE because phone system migrations are deceptively complex. Number porting timelines, call routing logic, emergency 911 compliance, CRM integration, and user adoption all require careful planning and execution — and mistakes during cutover disrupt business. INVITE’s team has managed dozens of PBX-to-cloud migrations and brings a proven cutover playbook that minimizes disruption. A 200-person professional services firm in Phoenix engaged INVITE to replace an aging on-premises Cisco CUCM system that had become expensive to maintain. INVITE ran a 60-day migration to Dialpad Talk, managing all number porting across three office locations, configuring call queues and IVR flows for each department, and integrating Dialpad with the firm’s Salesforce CRM. The cutover completed over a weekend with zero reported call quality issues on day one — and the firm’s IT director estimated saving $4,200 per month in PBX maintenance and POTS line costs. How does INVITE manage Dialpad as part of its managed services? INVITE integrates Dialpad administration into its managed services operations. This includes user provisioning and deprovisioning, call flow and IVR updates, number additions and port requests, license tier management, and monthly usage reporting. INVITE monitors Dialpad’s call quality analytics dashboard for degraded MOS scores and proactively addresses network or SIP issues before users report problems. For organizations running Dialpad Ai Contact Center, INVITE manages agent configurations, queue routing rules, supervisor dashboards, and AI coaching profiles. INVITE also provides regular business reviews with call volume analysis, abandonment rate tracking, and recommendations for optimizing contact center performance — turning Dialpad’s AI data into actionable operational improvements. What Dialpad products does INVITE deploy and manage? INVITE’s Dialpad practice covers the full communications platform. For business phone and UCaaS, INVITE deploys and manages Dialpad Talk — Dialpad’s cloud business phone system — including local number provisioning, toll-free numbers, call recording, and voicemail transcription. For organizations consolidating video and messaging, INVITE configures Dialpad Meetings and integrates Dialpad with Microsoft Teams via the certified Teams integration, enabling click-to-call from within Teams without leaving the Microsoft environment. For customer-facing operations, INVITE deploys Dialpad Ai Contact Center with intelligent routing, real-time agent assist, CSAT scoring, and supervisor barge and whisper coaching tools. INVITE also configures Dialpad’s native integrations with Salesforce, HubSpot, Zendesk, and ServiceNow, ensuring every call is automatically logged with AI-generated summaries to the appropriate CRM record. All Dialpad services are delivered under INVITE’s managed services wrapper, with INVITE handling platform administration on an ongoing basis. Looking for a Dialpad partner who manages the platform, not just sells the licenses? Contact INVITE to discuss a Dialpad engagement for your organization. Frequently Asked Questions: Dialpad Cloud Communications Is INVITE Networks an authorized Dialpad partner? Yes. INVITE Networks is an authorized Dialpad reseller and solution provider. INVITE maintains an active partner relationship with Dialpad, including access to deal registration, partner support, and the full Dialpad product catalog including Talk, Meetings, Ai Contact Center, and Dialpad Sell. Can INVITE manage Dialpad for an organization with no dedicated telecom staff? Yes — this is the most common scenario. Most mid-market organizations in Salt Lake City, Phoenix, and the greater Mountain West don’t have a telecom administrator on staff. INVITE functions as your outsourced Dialpad administrator, handling user adds, moves, and changes, call flow updates, number ports, and support cases. Your internal IT team retains access to the admin portal but doesn’t need to manage the platform day-to-day. How does Dialpad’s AI differ from other UCaaS platforms INVITE works with? Dialpad’s AI capabilities are native to the platform rather than bolt-on integrations. Real-time transcription, sentiment analysis, action item detection, and coaching moments are built into every call — not available as premium add-ons. For contact center customers, this means supervisors can monitor agent conversations and provide in-ear coaching without listening to every call live. INVITE configures these features as part of the deployment and trains managers on how to use the AI data operationally. How long does a migration from a legacy PBX to Dialpad typically take? Most PBX-to-Dialpad migrations managed by INVITE complete in 4 to 8 weeks, depending on the number of locations, complexity of call flows, and number porting timelines. Number porting from major carriers typically takes 10 to 15 business days. INVITE builds a detailed migration and cutover plan before any changes are made, with a parallel-run period where both the old and new systems are active to validate call quality before final cutover.
