1. Home
  2. About Us
  3. Partners
  4. MICROSOFT TEAMS
Back to All Partners

MICROSOFT TEAMS

INVITE Networks is a Microsoft partner specializing in Microsoft Teams deployment and Teams Phone for enterprise and mid-market organizations in Salt Lake City, Phoenix, and the greater Mountain West. INVITE handles Teams licensing, Direct Routing configuration, migration from on-premises PBX systems, and ongoing Teams administration — so your organization gets fully operational unified communications without building internal Microsoft expertise.

TL;DR: INVITE Networks is a Microsoft partner that deploys and manages Microsoft Teams and Teams Phone for organizations in Utah and Arizona. For businesses consolidating on Microsoft 365 and moving phone systems to the cloud, INVITE handles the full architecture, deployment, and ongoing administration. This page is for IT directors and VPs of Infrastructure evaluating a Microsoft Teams partner who can own the deployment and platform management, not just assign licenses.

What does INVITE Networks deliver as a Microsoft Teams partner?

As a Microsoft partner, INVITE Networks deploys and manages Microsoft Teams as a complete unified communications platform — including Teams Meetings, Teams Chat, Teams Phone (cloud telephony), and Teams Rooms for conference room systems. INVITE handles the technical architecture: licensing alignment within Microsoft 365, Direct Routing or Calling Plan configuration for PSTN connectivity, dial plan design, number porting, and integration with Active Directory and Azure AD.

For organizations that have adopted Microsoft 365 but haven’t yet replaced their phone system, INVITE closes that gap. We migrate users from legacy PBX environments — including Cisco UCM, Avaya, and NEC — to Teams Phone, designing call routing, auto-attendants, call queues, and E911 compliance configurations that match how your organization actually operates. This is delivered through INVITE’s managed services platform for end-to-end accountability.

Why do Salt Lake City, Phoenix, and Mountain West organizations choose INVITE for Microsoft Teams?

Microsoft 365 licensing makes Teams easy to activate, but deploying Teams Phone correctly — with proper dial plan architecture, Direct Routing, call quality monitoring, and security configuration — requires a different level of expertise. Organizations that attempt Teams Phone deployments without a partner frequently encounter call quality issues, E911 gaps, and routing problems that surface after go-live.

The most common Teams Phone starting point is a hybrid environment: Microsoft 365 for email, Teams for chat, and an aging on-premises PBX still handling calls at high maintenance cost. INVITE designs the Teams Phone implementation, ports the numbers, and configures call queues and auto-attendants that replicate the existing call flow before the old system is retired.

INVITE’s approach to Teams deployments includes network readiness assessment, QoS configuration for voice and video, and integration with the organization’s security stack — ensuring Teams environments meet compliance requirements for regulated industries including healthcare, financial services, and legal.

How does INVITE manage Microsoft Teams as part of its managed services?

After deployment, INVITE provides ongoing Microsoft Teams administration as a managed service. This includes user provisioning and license assignment, phone number management, call routing changes, Teams Rooms device management, and troubleshooting for call quality or connectivity issues. Client IT teams don’t need internal Teams telephony expertise — they work through INVITE’s service desk for platform changes and rely on INVITE for proactive monitoring.

INVITE monitors Teams call quality data through the Microsoft Call Quality Dashboard and proactively identifies degraded network segments, misconfigured endpoints, or upstream connectivity issues affecting voice and video quality. When Microsoft releases updates to Teams that affect configuration or user experience, INVITE evaluates impact and manages the change process. For organizations in regulated industries, INVITE also manages Teams compliance recording configurations and retention policies.

License optimization is another ongoing deliverable. INVITE audits Microsoft 365 and Teams Phone license assignments regularly, identifying unused licenses, misaligned SKUs, and opportunities to consolidate to more cost-efficient licensing tiers. For organizations on Microsoft Enterprise Agreements, INVITE advises on renewal positioning and license true-up planning.

What Microsoft Teams products does INVITE deploy and manage?

INVITE deploys and manages the full Microsoft Teams communications stack: Teams Meetings (video conferencing and webinars), Teams Chat (persistent messaging and file collaboration), Teams Phone (cloud telephony via Microsoft Calling Plans or Direct Routing with a third-party SBC), and Teams Rooms (conference room systems including Surface Hub and certified third-party hardware). For organizations with complex telephony requirements, INVITE architects Direct Routing deployments using Session Border Controllers — providing PSTN connectivity through your existing carrier relationships while routing calls through Teams.

INVITE also deploys Teams for frontline workers — mobile-first configurations for field operations, manufacturing, and retail environments where traditional desk phone setups don’t fit the workflow. For organizations running contact center operations, INVITE integrates Microsoft Teams with certified contact center solutions including those in the Microsoft Teams Connected Contact Center ecosystem. All Teams deployments are configured to align with Microsoft’s security baseline recommendations and INVITE’s own hardening standards.

Looking for a Microsoft Teams partner who manages the deployment and platform, not just assigns licenses? Contact INVITE to discuss a Microsoft Teams engagement for your organization.

Frequently Asked Questions: Microsoft Teams Phone & UCaaS

Is INVITE Networks an authorized Microsoft partner?
Yes. INVITE Networks is a Microsoft partner with specific expertise in Microsoft Teams, Teams Phone, and Microsoft 365 deployments for enterprise and mid-market organizations in Salt Lake City, Phoenix, and the broader Southwest region.

Can INVITE manage our Microsoft Teams environment without an internal Teams administrator?
Yes. INVITE provides Teams platform administration as a managed service — handling user provisioning, phone number management, call routing configuration, Teams Rooms management, and ongoing troubleshooting. Most INVITE Teams clients operate without a dedicated internal UC administrator, relying on INVITE for all platform-level work.

What is Direct Routing and does INVITE support it?
Direct Routing is a Microsoft Teams Phone configuration that connects Teams to the public telephone network through a Session Border Controller (SBC), allowing organizations to use their existing carrier relationships for PSTN calls rather than Microsoft Calling Plans. INVITE designs, deploys, and manages Direct Routing environments — including SBC configuration, carrier integration, and ongoing routing management. This is typically the right approach for organizations with existing carrier contracts, complex dial plans, or international calling requirements.

How long does a Microsoft Teams Phone deployment typically take?
For a mid-market organization (100–500 users), a Teams Phone deployment from kickoff to cutover typically runs 6–10 weeks, depending on number porting complexity, dial plan requirements, and network readiness. INVITE manages the full project — including network assessment, configuration, user testing, and cutover — with a structured change management process to minimize business disruption.

How can we help
your infrastructure lifecycle?

The modern world is in a continuous movement and people everywhere are looking for quick, safe means of accessing accurate information. Prompt information is vital for people who want to keep the pace with a constantly evolving society, and many people are turning to the Internet for help.

Let's talk

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*