Back to All Partners WEBEX INVITE Networks is a Cisco Webex authorized partner, deploying and managing Webex Calling, Webex Meetings, and Webex Contact Center for enterprise and mid-market organizations in Salt Lake City, Phoenix, and the greater Mountain West. INVITE handles licensing, configuration, migration from legacy PBX systems, and ongoing platform administration — so your team gets enterprise UCaaS without needing an internal Cisco specialist on staff. TL;DR: INVITE Networks is a Cisco Webex partner that deploys and manages Webex Calling, Webex Meetings, and Webex Contact Center for organizations across Utah and Arizona. For businesses moving off legacy phone systems or consolidating communications onto a cloud UCaaS platform, INVITE handles the full deployment and ongoing management. This page is for IT directors and VPs of Infrastructure evaluating a Webex partner who can own the deployment and management, not just activate licenses. What does INVITE Networks deliver as a Cisco Webex partner? As a Cisco Webex authorized partner, INVITE Networks deploys and manages the full Webex UCaaS suite — Webex Calling for cloud-hosted telephony, Webex Meetings for video conferencing, Webex Messaging for team collaboration, and Webex Contact Center for organizations running customer-facing operations. INVITE handles the complete engagement: licensing, number porting, dial plan design, system configuration, user onboarding, and day-two administration. For organizations migrating from on-premises PBX systems — Cisco Unified Communications Manager, legacy Avaya, or NEC platforms — INVITE manages the migration planning and cutover process, ensuring continuity of service through the transition. We integrate Webex with your existing directory (Active Directory or Azure AD), security policies, and network infrastructure, including QoS configuration for voice and video traffic. This work connects directly to our broader managed services platform. Why do Salt Lake City, Phoenix, and Mountain West organizations choose INVITE for Cisco Webex? Webex is an enterprise-grade platform, and deploying it correctly requires expertise in SIP trunking, dial plan architecture, call routing, and integration with security infrastructure. Most mid-market IT teams don’t have a dedicated unified communications engineer — which means Webex deployments done without a partner frequently result in misconfigured call routing, poor voice quality, and adoption gaps. Aging on-premises Cisco UCM systems with mounting maintenance costs are the typical Webex Calling migration. INVITE scopes and executes the full transition — porting direct inward dial numbers, configuring hunt groups, auto-attendants, and call queues that mirror existing workflow — with cutovers planned around business hours and the PBX maintenance contract retired at the end. INVITE’s experience across dozens of Webex deployments in Utah and Arizona means we’ve solved the edge cases — multi-site number routing, E911 compliance for remote workers, contact center integration — that trip up first-time implementations. Our security-first approach also ensures Webex environments are configured with appropriate access controls, call recording policies, and compliance settings from day one. How does INVITE manage Webex as part of its managed services? After deployment, INVITE provides ongoing Webex platform management as a managed service — handling user provisioning and deprovisioning, license management, call routing changes, firmware updates for Webex desk phones, and troubleshooting. Client IT teams don’t need to become Webex administrators; they submit requests through INVITE’s service desk and we handle the platform work. INVITE monitors Webex call quality metrics and alerts when degradation is detected — high jitter, packet loss, or MOS score drops that indicate a network or configuration issue before users start complaining. For contact center clients running Webex Contact Center, INVITE manages queue configurations, agent routing logic, and IVR scripting changes as business needs evolve. This removes the bottleneck of waiting on Cisco TAC for routine administrative tasks. We also handle Webex licensing optimization — auditing assigned licenses quarterly to ensure you’re not paying for unused seats or under-licensed for actual usage patterns. For organizations on enterprise agreements, INVITE tracks consumption against entitlement and advises on renewal positioning. What Webex products does INVITE deploy and manage? INVITE deploys and manages the full Webex portfolio: Webex Calling (cloud-hosted telephony, replacing traditional PBX), Webex Meetings (video conferencing with enterprise-grade security and recording), Webex Messaging (persistent team chat and file sharing), and Webex Devices (desk phones, room systems, and video conferencing hardware). For customer-facing operations, INVITE also architects and manages Webex Contact Center — including omnichannel routing, IVR configuration, and supervisor analytics dashboards. For organizations with hybrid telephony environments, INVITE deploys Webex Calling with Local Gateway (CUBE) — allowing organizations to retain existing PSTN connectivity while migrating users to Webex. This hybrid approach is common in phased migrations where moving all users simultaneously isn’t operationally feasible. INVITE also supports Webex by Comcast for clients who want to consolidate their Webex licensing and Comcast Business connectivity onto a single provider relationship. Looking for a Cisco Webex partner who deploys and manages the platform, not just activates licenses? Contact INVITE to discuss a Webex engagement for your organization. Frequently Asked Questions: Cisco Webex UCaaS Is INVITE Networks an authorized Cisco Webex partner? Yes. INVITE Networks is a Cisco authorized partner with specific expertise in Webex Calling, Webex Meetings, and Webex Contact Center deployments for enterprise and mid-market organizations in Salt Lake City, Phoenix, and across the Southwest. Can INVITE manage our Webex environment if we don’t have a dedicated UC administrator? Yes — that is the most common engagement model for INVITE Webex clients. INVITE provides ongoing Webex administration as a managed service: user provisioning, routing changes, license management, and platform troubleshooting. Your IT team maintains strategic oversight while INVITE handles the day-to-day platform operations. What makes Webex Calling different from Microsoft Teams Phone? Webex Calling is purpose-built for enterprise telephony — it includes advanced call routing, survivability for branch locations, and native integration with Cisco hardware (desk phones, room systems). Microsoft Teams Phone is well-suited for organizations already standardized on Microsoft 365. INVITE deploys both platforms and can help evaluate which is the right fit based on your existing infrastructure, vendor relationships, and telephony complexity. How long does a Webex Calling migration typically take? For a mid-market organization (100–500 users), a Webex Calling migration from an on-premises PBX typically runs 6–12 weeks from kickoff to cutover, depending on dial plan complexity, number porting timelines, and hardware requirements. INVITE manages the full project timeline and coordinates with your team on change windows and cutover scheduling.
