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Collaboration

Benefits of Collaboration Solutions

Improve productivity with intuitive, easy-to-use collaboration applications.

  • Reduce communication headaches
  • Meet from anywhere, anytime
  • Eliminate costly infrastructure and maintenance
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Collaboration

With the adaptation of a work anywhere lifestyle, your business needs a communication solution that brings everyone together – everywhere. INVITE helps you achieve your collaboration strategy using industry leading Unified Communication as a Service (UCaaS) providers that reduce costs and improve productivity.

Cloud based communications like voice and video calling, internal chat, document sharing, and virtual meetings allow customers to stay connected with your business no matter where your team is working. Your customers and employees stay connected and productive from anywhere in the world.

While enabling remote work is beneficial for your team, it can introduce risk to your business. INVITE ensures that our UCaaS partner solutions are encrypted to provide secure voice and video from the network to the endpoint. With no on-premise infrastructure and multiple endpoint applications, your business benefits with more team availability and a decrease of potential outages.

Collaboration

Contact Center as a Service (CCaaS) leverages cloud technology to simplify deployment, operations, and maintenance. Partnering with an industry leading provider allows your business flexibility to scale on the fly based on growth and customer interaction needs.

Your business benefits from cloud-based communication to keep up with customers no matter how they want to communicate. Our CCaaS providers incorporate the latest advances in SMS, chat, social and in-app messaging so your team is always available no matter how your customers want to reach you.

Incorporating AI into your workflow will free your agents for more complex customer interactions; while providing improved analytics on customer satisfaction, call quality, and training opportunities. Your business benefits from an improved customer experience and decreased operational burden.

Case Study

Cloud Voice Migration

A large non-profit institution with thousands of employees and facilities worldwide needed to migrate from disparate and aging PBX systems to a new cloud voice system.

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Let’s achieve your business goals. How can we help?

Let’s discuss the IT needs of your business and find real solutions. The INVITE Networks team is ready to optimize your technology and provide ongoing support so your company can thrive. Contact us today to get started and learn how we can drive success.

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